Refund policy

Return and Refund Policy

Last updated: July 28, 2026

At vswusnki.shop, we are committed to delivering a positive shopping experience. If you are not completely satisfied with your purchase, you may request a return under the conditions described below.

Return Requirements

Return requests must be submitted within 30 days after the order has been successfully delivered.

To be eligible for a return:

  • The item must remain unused, clean, and in its original condition.
  • Original packaging, accessories, manuals, and labels should be included.
  • A valid order confirmation or receipt is required.

Items that have been worn, damaged through misuse, altered, or returned with missing components may not be accepted.

Return Procedure

Before returning any merchandise, please contact our customer service team.

Email: info@vswusnki.shop

Please provide:

  • Order number
  • Product name
  • Reason for the return
  • Supporting photos if the item is damaged or incorrect

Once approved, we will send detailed return instructions.

Unless the return is due to our error, customers are responsible for return shipping expenses.

Refunds

After we receive and inspect the returned item, we will notify you of the outcome.

Approved refunds will be issued to the original payment method within 5–10 business days. Processing time may vary depending on your bank or payment provider.

Defective or Incorrect Products

If you receive an item that is damaged, defective, or different from your order, please contact us within 7 days of delivery.

We will review your request and arrange an appropriate replacement or refund.

Order Cancellation

Orders may be cancelled within 24 hours after they are placed. Once processing or shipment preparation has begun, cancellation requests may no longer be accepted.

Contact Information

vswusnki.shop

7085 West Northern Avenue, Glendale, AZ 85303, United States

Phone: 15305271466

Email: info@vswusnki.shop

Business Hours: Monday – Saturday, 10:00 AM – 5:30 PM